Closing the Gap: Healthcare Can Learn from Retail Giants
Shop Stream Heal
Make healthcare as seamless as streaming. Available in print and digital formats.
As Sitecore's global healthcare lead, Adeline presents a sophisticated analysis of how healthcare organizations can elevate patient experiences while maintaining the integrity of care delivery.
Dave O'Flanagan - CEO Sitecore
About the book
Why Shop Stream Heal
"Shop Stream Heal" reveals how healthcare can deliver seamless, consumer-grade experiences while prioritizing quality patient care. Drawing insights from digital pioneers like Netflix, Amazon, and Delta, this practical guide equips healthcare leaders with actionable strategies to:
- Create intuitive digital experiences
- Use AI and automation with a human touch
- Proactively ease patient anxiety
- Build trust through smart technology
- Measure what truly matters to patients
Packed with real-world examples, this book is your roadmap to transforming patient care and driving engagement with proven digital strategies.
What You'll Learn
Discover the tools, strategies, and insights you need to lead healthcare into the digital age.
1. Digital Excellence in Healthcare
- Create consumer-grade patient experiences
- Use AI to enhance, not replace, human care
- Build digital front doors that truly work
2. Practical Implementation
- Real-world success stories from healthcare leaders
- Step-by-step guidance for digital transformation
- Proven strategies for effective change management
3. Future-Ready Healthcare
- Emerging technologies reshaping patient care
- Ethical frameworks for innovation
- Staying ahead of changing patient expectations
Transform Healthcare's Digital Experience
Healthcare is at a turning point. While consumers enjoy seamless digital experiences everywhere else, healthcare lags behind—impacting care, efficiency, and outcomes.
Why it’s essential now:
- 77% of patients would switch providers for better digital experiences
- Telehealth adoption remains 38x higher than pre-pandemic levels
- Tech giants are disrupting the industry
- AI and automation are reshaping care delivery
The future of healthcare starts here—don’t get left behind.
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.