Digital Visionary: Crafting Seamless Experiences
Digital Experience Executive, Author & Serial Entrepreneur
New Book — Available Now
AI is rewriting how people find care, solutions, and answers. The Agentic Loop introduces a practical framework — Observe, Decide, Act, Learn — for building digital experiences that get smarter with every interaction.
Inside: why optimized websites are becoming invisible, the shift from SEO to conversational AI.
Where it all started
Shop Stream Heal
Ten strategies that bridge the gap between modern consumer convenience and outdated patient care systems. Shop, Stream, Heal laid the foundation — and The Agentic Loop builds on it. Available in print and digital formats.
Webinar on Demand
Win Patients with the Right Digital Strategy and Engaging Experiences
Is there friction in your patient journey? Do your competitors have a better patient experience? Are patients frustrated with your digital experiences? Watch this webinar where my friends from Avanade and I cover how to design personalized experiences to increase patient acquisition, drive patient engagement, and improve SEO as well as areas to find operational cost reductions across the digital care journey with a composable DXP. Watch Now.
